I can't recommend Emma enough, she's so great with my kids who are both shy and don't do very well with new people. She is friendly, fun, kind, caring, very patient, and always has fun, educational and creative activities planned. She communicates very well and makes sure to give you any and all important details about what happened while you were away. My kids always have such fun when with her and are always very excited when I tell them Emma will be looking after them! When Emma's watching my kids, I know they are safe, happy and well looked after and that I don't have to worry about a thing.

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• Communication