Amica's Reviews
Parent
Below are the reviews that Amica has written.
So Rae has looked after my daughter who is 8 months old twice. Initially they seemed to be engaging and great for doing activities with my daughter such as reading and singing however basic needs were not fully attended to and I felt that my daughters needs weren’t being put first and there wasn’t enough attention to detail which is a must. I left Rae a brief schedule of my daughters milk feeds, this was not followed. I felt like I was patronised when discussing my daughters schedule/our set up. I left my daughter lunch yet upon inspection it appeared that no cutlery had been used nor did the high chair have any evidence of the lunch being eaten. Instead Rae gave my daughter their strawberries and oranges which was not agreed. They also failed to lock my door to my property when leaving with my daughter which I asked them to do and also showed them. Their reply was not an apology at first but simply “oh I never lock my door at home”. Absolutely atrocious. Upon challenging them they accused me of being abuse. All I was doing was telling them that I was unhappy. After this I did not feel that they deserved the full cost of their services so I deducted an amount. They then had inconsistent fuel costs (previously agreed I would pay) and then said it was “okay just pay for childcare” and then they went back and said “they’d ask their boss for receipts for the fuel” expecting me to pay after saying there and then not to worry. So taking all the information into account, if you have young babies I would be cautious of using this nanny. Their profile reads brilliantly but in reality they do not have much knowledge of babies or understanding babies.
Overall
by
Amica
about
Rae
on 30/09/2021
Response by
Rae
on 01/10/2021:
Information for parents: Please note that the parent who left this review appears to be using nannies’ services and moving on to the next one in order to avoid paying for childcare. My current employer (parent of 2) would be happy to provide a reference if you would like an accurate review from someone I work for 5 days a week, as opposed to an ad hoc parent who hardly knows me. Please message me directly if you would like her details.
Warning to nannies: Please note that this parent is abusive and shouted in my face about something that did not happen (the alleged situation with the door being left unlocked), physically blocking my path so that I could not leave the house. I have over 6 years of experience in childcare, and I have never made such a juvenile mistake as that. Said parent is aggressive and micromanages everything that the nanny does. The parent does not respect sole charge responsibilities and texts constantly to check the nanny’s precise location, as well as looking in the bin and deducing that the satsuma peel was necessarily evidence that her child had been fed certain foods, not considering that the nanny also has to eat at lunchtime. The parent also messaged me to say, ‘Have you even changed my child’s nappy today?’ when her baby had been changed no less than 3 times in as many hours. When the parent is given confirmation that something has or hasn’t happened as she suspects, she chooses not to believe or to believe otherwise and treats that decision as objective fact. Ultimately, I believe that this parent is looking for excuses to pay a subsidised sum for childcare, going back on her word by breaking a verbal contract. I was paid less than agreed in advance, which hardly covered fuel costs. I would avoid this parent entirely, as she is likely to use you, pay you less than agreed, and then move on to a different childcare provider.
Emma is a lovely lady who has helped me twice now so far with looking after my baby daughter. Emma has two small children of her own and has in depth knowledge of babies and I found that she could relate to me very well. She always messages promptly and ensures that my baby girl is safe. Thank you Emma and keep up the good work x
Overall
Claire looked after my baby daughter whilst I had an appointment. Claire took the time to get to know my daughter and when we arrived I instantly felt at ease. Claire regulary sent me updates on what my daughter was up to and also pictures which were lovely. Claire also gave me form which had all the information on regarding my daughters naps, milk feeds, food, nappy changes and activities whilst she was looking after her. Thank you Claire :-)
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Overall
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Communication
by
Amica
about
claire
on 28/11/2021
Response by
claire
on 29/11/2021:
Thank you for your feedback it’s much appreciated. And your more than welcome, she’s absolutely gorgeous.
