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Zoe
Childminder
Crawley

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Message

1 stars

Unprofessional

Reviewed

I never thought we would be writing this review about this childminder but
her behaviour and mannerism towards myself and my family has been
distatsteful and extremely unprofessional. I am so glad my daughter does
not have to be around this level of care anymore as her true colours were
shown today especially leaving a babies belongings outside where they could
be stolen or damaged. This is not how a ‘registered childcare provider’
cares for a babies belongings. After an miscommunication on her behalf,
yesterday, she terminated my contract with immediate effect as she thought
I was looking for childcare elsewhere.

Unfortunately I would not reccomend this provider at all from what we have
seen over the last two days leaves us dissapointed in many ways she has
proven she cannot manage difficult conversations.

Response from Zoe
Responded

Thank you so much for your feedback and negative review.
My family and I have worked extremely hard to set up a loving, caring environment and have always provided quality care with 100% positive feedback.
But I am not obliged to care for your child out of my contracted hours and on my day off.
Again, I am sorry that this has been upsetting for you and I hope that you can find an adhoc childminder that will suit your needs and last minute requirements.
I wish you all the best!!