Charl's Reviews

Parent

Below are the reviews that Charl has written.

Disappointed

1 stars

After speaking with Gemma for a few months on and off, I really thought I had found a nanny for our two boys. We agreed to be in contact after the summer holidays so we could meet and ensure she was the perfect fit but sadly all messages have gone unread and I have been ghosted. I am so disappointed as I really thought I had found someone to help through the difficult sleepless nights. Disappointed by the lack of professionalism and lack of courtesy at a reply even if to just say no.

  • 1 stars Overall
  • 1 stars Communication

by Avatar for Charl Charl about Avatar for Gemma Gemma on 09/11/2023


Response by Avatar for Gemma Gemma on 22/11/2023:

Written by Gemma's husband,
I was deeply saddened to see this review left for Gemma, after Gemma was admitted into hospital a couple of months ago after developing optic neuritis and losing her sight after infliximab chemotherapy treatment for her crohns disease, where she remains for treatment. (Hospital evidence can be provided)
I'm trying my best to oversee everything for her including her dedication to work.
Anyway, I hope this covers your disappointment over the lack of professionalism.
Thank you.