Mary

Wouldn’t recommend for children safety

I want to recommend but I can’t lie as safety of children is key.
We really liked Alice and she seemed good with our son and was good for short notice but something started to unsettle us after she was abit rude via messages and wanted to stay at our home so we brought a camera to keep an eye and are forever grateful we did.
She had our son while we went out and we checked the camera she was no where to be seen for 15minutes she then ree appeared on her phone must I add our son is autistic and shouldn’t be left alone for his own safety as he has no awareness of danger but he also has his dinner with him and has no concepts of not putting it all in his mouth and chocking.
When Alice re appeared she sat on the sofa near our son didn’t check him and was on her phone talking to someone about men and what has recently happened. Our son laid on the other sofa with his food he was putting in his mouth and slowly falling asleep we immediately made our way home. Once home she was shocked we was back I checked first my son was safe then had a word with her about it and told her we wouldn’t be able to trust her again she become really upset and apologetic I explained safety has to come first and this was a massif safe guarding issue. She didn’t seem to care or understand this only about her self and went on about how she had just become homeless and she wasn’t doing best she wants coping or mentally okay I said you shouldn’t be with kids right now then she said she needed to for money I understood this so reminded her that she can do household help rather than be with kids until she is mentally well. We then paid her (out of sympathy) and let her go. We have never once recieved an apology or anything. I think she needs more training with children and chocking before looking after any children again.

• Overall
• Setting
• Cleanliness
• Food
• Communication

by Mary about Alice (Household Help) on 22/06/2025

Response by Alice on 14/08/2025:

There are many points that have been twisted or changed in this review.
As I had understood, the family wanted no further contact, so I did not contact them again following the event where I was filmed without knowledge. I had given the family a number of items to assist with sensory play for their children and had also been very flexible with them.
I have since taken time off and followed further training, including Makaton and other sources.
My personal situation again, has been twisted, as was my response to Mary.
I wish her the best for her and her family's future.

Tegan is amazing !

Tegan is amazing our young son is autistic when we met Tegan we new straight away she was perfect our young son straight away liked her and he doesn’t like new people. She is caring and patient we couldn’t have found someone better. Like any SEND parent we worried especially as our son is non verbal but we need not to worry he has a great time with Tegan and now knows when we arrive he runs to her door and straight in with excitement. He has also learnt to be able to say no to things he doesn’t want and is much more calmer around other children which before he could not cope with. We have noticed since he has started with Tegan he has come along way and has learnt so much.
Tegan is amazing with our son and always keeps us updated and sends some lovely photos we highly recommend and the photos here doesn’t do her setting justice honestly it’s amazing and massif much bigger then the photos she has a lovely clean home very welcoming.

• Overall
• Setting
• Cleanliness
• Food
• Communication

by Mary about Tegan (Childminder) on 22/06/2025

Response by Tegan on 22/06/2025:

It's an absolute honour caring for your son. He is such a little star! ✨