Lara

Not for everyone

We were quite disappointed with our experience with Carrie. Our baby is very sensitive and needed someone who could take a bit more time to settle her gently and help her build trust. Carrie had a tight schedule and other children to care for, so the environment just wasn’t right for our little one.

After two or three weeks of settling sessions, Carrie said our baby wasn’t ready for childcare and wouldn’t be able to take her on — this was only a week before I had to return to work, which put us in a very difficult position.

Our baby is now with other professionals who’ve had the time to give her the comfort and reassurance she needs, and she’s settling much better. I think Carrie is a good professional, but this setup just wasn’t the right fit for us, and I wanted to share that in case it helps other parents with sensitive babies.

• Overall

by Lara about Carrie (Childminder) on 19/11/2025

Response by Carrie on 19/11/2025:

​Thank you for taking the time to share your honest feedback regarding your experience with the settling sessions. I read your comments with care and I am truly sorry that the situation caused you disappointment and difficulty, especially so close to your return to work date.
​I can certainly appreciate how stressful and disappointing it must have been to receive the news about the suitability of the setting just a week before you needed to start back. Looking back, I wish I had been able to give you more notice, and I apologize for the difficult position that put you in.
​It is absolutely my priority to ensure that every child is happy, secure, and ready to thrive in my setting. As you rightly pointed out, my setup involves caring for other children and adhering to a schedule, which regrettably limited the amount of one-on-one time and quiet, gentle settling that your daughter needed to build trust and feel secure. In those moments, the decision to stop the process, though difficult, was made with her best interests at heart, recognizing that she deserved a more tailored start than I could offer at that time.
​I am genuinely relieved and pleased to hear that your little one is now with professionals who have been able to give her the comfort and reassurance she needs, and that she is settling much better. That is wonderful news.
​I appreciate your kind words about my professionalism and your desire to help other parents with sensitive babies. Your feedback is valuable, and I will certainly take it into consideration as I communicate with new families about the dynamics of my setting and the specific needs I can best support.
​I wish you and your family all the very best.
​Sincerely,
​Carrie