Having spent some time doing due diligence to find an experienced childminder for our 3-month son who was six weeks premature, we appointed Jayne.

Her paediatric experience and knowledge of febrile convulsions in youngsters clinched it for us and we met Jayne who reassured us that he would be in capable hands.

This was two months prior to the start date, so we organised going back to work and got ready for the first session. Jayne reassured us that a settling session would not be required because he was so young and so we signed the paperwork and paid in full upfront for the first month.

We were aware that Jayne had requested that we kept her up to date with any changes with our son and so we did.

Our son had what looked like to us a very short seizure in the few days prior to his start date. We were however, reassured by the consultant at the hospital that it was a symptom of his acid reflux and not to worry, plenty of cuddles required if it happened again.

It was only right we relayed this to Jayne in his first day notes.

First day blip came when Jayne requested that we change one of our days because she didn't feel that she should give our son the care he needed after the acid reflux episode. We made arrangements with work and changed the day at her request.

Day 2 on picking our son up she said she couldn't cope with our son and had written a letter of termination which she'd pre-packed in the changing bag.

At no time did Jayne say anything positive about our son, everything seemed like a hassle - whether it was when he cried on the school run, wasn't drinking enough or screaming in his sleep.

As I mum I felt thoroughly discouraged through the whole 2 day experience. I'm sure she's probably great with older children but newborns/younger children i'm just not so sure.