5 stars (19)

Childminder in Basingstoke

Babysitter in Basingstoke

Female 39 years old Non-smoker Member since Dec 2009 Last Updated Jun 2017 Last Login 16 Aug 2017 Email Website

My Summary

Ofsted Registered
Special Needs Experience
Overnight Care
First Aid Training
DBS Check
Evening Babysitter
Weekend Babysitter
Daytime Babysitter
Newborn Experience
Full Driving Licence
Own Car
School Pickups
Childcare Qualifications

About Me

welcome to Angel's Academy. We are husband and wife childcare providers, that absolutely love caring for children. We have many years experience and well qualified. with lots of positive feedback from our lovely parents.

Working as a team, is proving to be a very positive experience, as we are able to give the children more 1-1 interaction and plenty of individual attention, Which has had an excellent impact on the children in our care.

We are really enthusiastic and aim in giving your child a safe and stimulating environment, where they can learn, play and achieve. We also want them to feel like they are at home. We provide daily hot and fresh home cooked meals with a cuisine from all around the world to enjoy, as we also have a multicultural setting.

For your child to join our setting, please contact us to arrange an informal visit, where we can chat about your requirements and future plans, and how we can support you every step of the way, while knowing your child is safe and happy.

My Experience

I have worked as a childminder for many years, and in several nurseries, such as leapfrog and bushy tails as a nursery nurse. I also worked for sure start for several years and as a teaching assistant in a wonderful primary school. I have also worked as a creche coordinator.

Recently i have also worked abroad as an English teacher, which was a lovely and rewarding experience.

I have experience working within a school setting for children with severe Autism.

I have an NVQ level 3 childcare certificate. paediatric First aid, which has been completed several times, Food hygiene and we are always undergoing further training to improve our setting.

We have also attended a course for learning through play.

My Qualifications

Cache level 3 in childcare
NCFE supporting teaching and learning in schools
Ofsted registered
DBS checked
City & guilds level 2 food Hygiene
Paediatric First Aid
Wokingham borough council-2 year old check
Early years foundation stage updates- Wokingham borough council.
Proact-Scipr-uk Training
Health & Safety
Manual Handling

My Availability

We are very flexible.

We do pick-ups and drop-off from home, school etc. Currently doing pick ups & drop-offs to Oakridge junior and infant school.

Mon Tue Wed Thu Fri Sat Sun
Before School yes yes yes yes yes no no
Morning yes yes yes yes yes no no
Afternoon yes yes yes yes yes no no
After School yes yes yes yes yes no no
Evening yes yes yes yes yes no no
Overnight yes yes yes yes yes no no
Last Updated: 14/07/2017

My Fees

  • Babysitting from £8.00 per hour
  • Childminding from £4.00 per hour

Monday-Friday 8-6 Full Time = £40 per day
Part-time- £45 per day.
Can start before 8am.

My Local Schools

This childminder has not yet informed us whether or not they provide any drop off or pick up services at local schools.

My Documents

This member has provided us with electronic copies of the following documents that have been reviewed by Childcare.co.uk and are held on file. The documents have been certified by the member as being true and accurate. We recommend you ask to see original copies of the documents before you hire them in order verify the true accuracy for yourself.

  • Ofsted Certificate (added 06/06/2017)


Below are the latest reviews for Angels Academy. Please note that reviews represent the subjective opinions of other Childcare.co.uk users and not of Childcare.co.uk. Parents must carry out their own checks and references on childcare providers to ensure that they are completely happy before enaging in the use of their services.

Sophie and Hani are wonderful people they care so much for the children. They have helped out in our time of need and been so accommodating to our needs.
Our little boy has settled in so well. He is thruly loved and looked after by both of them.
All my worries and fears about leaving my child where totally catered for with regular updates and pictures and progression through the settling in period.
And it's so lovely that he is so happy to go each day and sometimes doesn't want to leave!
I couldn't ask for better, such lovely, caring and honest people. I am so glad I found you. I know my little boy is in good hands.
I would truly recommend Angels academy. Thank you Sophie and Hani for all you have done for us.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by about Angels Academy on 30/06/2017

My son has been attending with Sophie and Hany for 4 months now, and my partner and I are really happy with the care he is receiving. They had great patience and understanding while he was settling in, and worked with us and his regime to make the transition to being away from home, which was daunting, very smooth.
They are both very open to discuss his daily progress and are genuinely caring about how he is doing and feeling each day. They are also able to help with suggestions and advice from their extensive experience which has been very helpful to us.
The setting is well equipped and tidy, and there is a good variety of activities daily. Our son has developed so much with making friends, and is excited to be dropped off each day. The daily updates we receive are great and give us a full picture of the progress he is making.
The food variety is fantastic, with a great selection of meals and snacks.
I would highly recommend Sophie and Hany for childcare, and our son is very happy in their setting. Thank you Sophie and Hany for caring for Evan :)

  • 5 stars Overall

by about Angels Academy on 18/06/2017

My daughter has been in the care of Sophie and Hany for just over a year now. And she has loved and enjoyed her time there.
Sophie and Hanys home is always clean and tidy. There are many activities to do even recently planting fruit and vegetables.
My daughter has lunch every day and there is a variety of home cooked meals, she always enjoys what is made, often trying and eating items she wouldn't at home.
Sophie also sends photos of what Heidi has been upto which was a big reassurance to start with now I just enjoy seeing her happy and enjoying herself. She has a lovely bond with both Sophie and Hany and still shows excitement each morning when we leave home to go to Soph sophs.
I love how my little girl has grown and developed under their care and I know she will continue to do so.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by about Angels Academy on 12/06/2017

As new parents, we were really anxious about leaving our little girl in childcare for the first time. We had visited a lot of places including nurseries, but after meeting Sophie and Hany and seeing the excellent quality of care they give to each individual child and thier dedication to thier profession, we had no doubt that we had made an excellent decision. Thier setting is extremely clean and set out to provide many educational and fun activities for the children to enjoy. The meals the children have are both healthy and nutrious and our daugter loves the wide variety sophie offers.
Our daughter enjoys attending the setting everyday and always has a lovely smile on her face when she sees both Hany and Sophie. We'd like to thank Angels Academy for all the care and support they have given us including thier felxibilty, reassurance and the lovely photos they send to us of our daughter. The terms of thier contract has been explained to us from the very beginning and is transparent enabling us to plan ahead, which extremely important for my job.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by about Angels Academy on 11/06/2017

This childminder said they don't care about money but only care about good childcare but every time when it comes to any subjects related to money they show aggression in person. I have listed all the money data clearly below to ensure no more babies and parents will suffer from their poor care and aggression on money.

The first time we met, She showed us her Ofsted certificate saying she registered with Ofsted from 2012, but the year shown on the certificate is 2016. We questioned her and she explained that they moved house that's why it has a different year on the certificate. She also showed us her Ofsted report. Later I found out from Ofsted that they actually only registered on 22/12/2016 and have not been inspected due to they only registering from December 2016 and there's no inspection report yet, so where do they get the inspection report from?

The misleading registration time and the false Ofsted report persuaded us to sign a Pacey contract and pay her childcare fee plus one month deposit, in total £1218 on 31/03/2017! My baby started care with her on 03/04/2017, only needs 9 days’ care in April.

She also told us that the Pacey contract costs her £30, and claimed the first contract was invalid due to the fact we crossed out her incorrect daily rate on the contract and then charged us another £30 to have it corrected on a new contract. In total we paid £60 for the Pacey contract. We found out from Pacey and other childminders later, each Pacey contract document pack only costs £8, and other childminders don't charge the Pacey contract fee at all.

After she made my baby have scratches, bruises and vomiting, and Ofsted having provided us with evidence that she lied to us, we gave her 4 weeks notice period as stated by the contract on 11/04/2017. However, she and her husband, especially her husband communicated aggressively and refused the original 4 weeks notice period which should have ended on 9/05/2017 because we had told her about our 11 weekdays' April holiday when I first contacted her at the end of March and they agreed to not charge for the holiday period so that I agreed to try them out when I first called them. I was forced to extend my notice period to another month until 26/05/2017 even though their contract does not specify the notice period days have to be paid days, and next day need to give them a signed agreement when my baby is still under their care. We don't want our baby to have any further injuries/risks under their care so we gave them a signed agreement next day on 12/04/2017. After our holiday, my baby returned to their care, but on 04/05/2017 my baby started to have diarrhoea before he had his 1 year immunisation injections, and I questioned her and she claimed that is the effect of immunisation even though the nurse confirmed the the immunisation will not cause diarrhoea or vomit. My baby later vomited in the evening too. I also found out she fed my baby raw vegetables and did not use the clean bottles (we use baby bottle steam steriliser to sterilise our bottles) which we provided her with to feed my baby, but she thinks this is absolutely fine as she said the other two children are fine and she has used boiling water to sterilise a used bottle and she never had a problem by doing so. I feel so shocked as the lactose in the milk can encourage growth of bacteria which can not be removed by boiling water.
I had to terminate her care services for my baby with an immediate effect as I cannot compromise food hygiene and safety and clean bottles for my baby. At the end she refunded us £42 as per the extended notice period they forced us to sign. In total, my baby only stay under her care for 12 days due to the poor care she provided, at a daily rate is £42, but they kept the deposit so they got £1176.

As a conclusion and impression based on all the evidence we had, they requested us actual childcare fee+ one month deposit upfront before care starts, and provided poor childcare to our baby and made our baby suffer and made us have no choice but to terminate the care with an immediate effect so that she got much more money at as an end result!!!

God bless, hope no more babies and parents will suffer what we had experienced!

  • 1 stars Overall
  • 1 stars Setting
  • 3 stars Cleanliness
  • 1 stars Food
  • 1 stars Communication

by about Angels Academy on 20/05/2017

Response by Angels Academy on 06/06/2017:

The negative feedback has been left as a consequence of a contractual disagreement in relation to fees owed to us by parent. Subsequent threats to report false allegations against us, if we pursued the case were not effective & both Ofsted & Pacey were made aware by us of the breakdown in our professional relationship. We can provide many references from happy parents, previous and current.

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