I met Lucy in 2012 when I was coming back from my maternity leave after my second child was born and I new from the start that she was the one. She soon came to work for us after giving birth to her daughter Ava that was just a week old and if at the beginning I was a bit concerned of how she could cope with her new born and my kids soon my worries were far beyond as she showed confidence patient and lots of care for my kids as they were her own children. As I was away from home nearly 32 hours per week she replaced me brilliantly taking them outdoors and at the library doing always fun activities at home, reading them stories and fairy tales helping me also with the housekeeping cooking and doing the washing up. She's been an excellent teacher for my daughter that is 4 years old and that now speaks English very well and is very polite. Ava is lovely little girl and she's like a sister for both my kids. My daughter simply adore her as well as my son, thanks to Lucy that has been teaching them how to relate with babies. Unfortunately due to my changes at work we were not be able to keep the same hours as before so she decided to leave . She has being absolutely fantastic and we will miss her so much especially my kids. I strongly recommend her as she is not only a nanny but a mummy a teacher a big sister and has an outstanding patience. We love you Lucy!!!