Suzy_BabyExpert's Reviews

Maternity Nurse

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Average Rating: 5 stars (5 from 19 reviews)

Suzy was my third - and final! - sleep consultant! By the time Suzy came, my six month old was an ace daytime napper, but turned into a little terror when it came to bedtime. I didn't have a way of getting him to sleep in the evening that didn't involve tears and more tears. I knew I wasn't being consistent (bad!) but I also felt that I'd given all the various techniques I'd read about a pretty decent go and didn't know what else to try. I'd lost all confidence in my parenting ability and was worried that I was traumatising my baby with his evening crying. Suzy completely came to the rescue, reassuring me that my baby was fine (albeit pretty headstrong!) and giving me the confidence and encouragement to see my chosen technique through. I trusted her completely. Five days after Suzy came, he was asleep at bedtime within 10 minutes. She made the baby happy. She made me happy. The dogs loved her. Everyone loved her!

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for RosieL RosieL about Avatar for Suzy_BabyExpert Suzy_BabyExpert on 09/09/2020


Response by Avatar for Suzy_BabyExpert Suzy_BabyExpert on 11/09/2020:

Dear RosieL,
The feeling is mutual and that includes your dogs! I loved the challenge of your gorgeous little boys sleep resisting antics and I am so deeply proud of you for following right through to a great result. Congratulations and a big little hug to your very stunning baby boy (and the dogs too!).

We purchased blissful sleep and worked with Suzy across three days with two-weeks text support. Words will not adequately convey our feelings about Suzy and the changes that she guided and supported in developing a sleep routine in our baby: but life-changing covers it. We *highly, highly* recommend this package and Suzy.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for CDS CDS about Avatar for Suzy_BabyExpert Suzy_BabyExpert on 24/11/2019


Response by Avatar for Suzy_BabyExpert Suzy_BabyExpert on 24/11/2019:

Dear CDS,

I am thrilled that you are now sleeping well and very grateful for your kind words.
I wish you all the heartfelt best in the future and lots and lots more blissful sleep....

Suzy was fantastic with our 9 month old who had refused a bottle for 6 months, and outwitted previous consultants on the matter. Our baby is now very happily taking the bottle, and as a bonus her sleeping has improved. Suzy’s intuitive, baby led approach made me feel completely comfortable and we are thrilled with the results. I would wholeheartedly and very enthusiastically recommend Suzy to anyone having feeding or sleeping trouble.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Tessa C Tessa C about Avatar for Suzy_BabyExpert Suzy_BabyExpert on 17/07/2019

We hired Suzy to persuade our extremely willful 7 month old to take a bottle, after months and months of trying ourselves without success. Suzy's approach was calm, knowledgeable, extremely skilful and well, quite astonishing. She is the closest to a true baby whisperer I've ever come across, and my husband learned so much from the time they spent together with our baby (I was away from the house to enable operation bottle to succeed!). Suzy also took great care to ensure I was ok, both mentally and physically, with stopping breastfeeding and being away from our baby. She went above and beyond I felt. Her support following the successful bottle training was also brilliant and generous. I never really thought our baby would accept a bottle, but it took just 2 days and now he is exclusively drinking milk from a bottle, and happily so. Don't hesitate to hire Suzy!

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Claire Claire about Avatar for Suzy_BabyExpert Suzy_BabyExpert on 02/05/2019

Suzy came to the rescue when we were under real time pressure. I was due to start back at work part time and our predominantly breastfed four month old had recently stopped taking expressed milk by bottle, refusing with crying fits and leaving us worried she'd go hungry when I wasn't there. Our efforts employing different teats, bottles, locations and family members only seemed to make her more and more angry.

Our little girl responded well immediately to Suzy's manner - she is clearly brilliant with babies. Suzy guided my daughter and husband gently through a process to get her taking milk from the bottle again and in increasing volumes until she was taking full feeds. 

We were impressed by Suzy's ability to help both an infant and stressed out parents while maintaining calm and understanding. She even kept me updated on what was my first day back at work with WhatsApp messages, pictures and videos to reassure me that my daughter was happy and in good hands. Her aftercare via WhatsApp kept us on track through the week that followed, answering questions and cheering us on.

We'd recommend Suzy's bottle refusal assistance highly and would sign up for her other services with confidence if we need them in future.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Communication

by Avatar for Eleanor Eleanor about Avatar for Suzy_BabyExpert Suzy_BabyExpert on 08/02/2018

At six months old our son was waking almost hourly throughout the night, wouldn't nap for longer than 20 minutes during the day and was snacking on breast milk throughout the day and night. We had tried to set in place a good routine but we were not confident in what we were doing. With so much advice, methods, friends, the internet etc. out there we were confused, doubting what we were doing and how we were doing it. The more tired we became the harder it got. Suzy came along and gave us confidence to pursue our chosen method, helping us to stick at it and keep consistent, and within the month we had a happy baby who was confidently eating solids with a clear feeding and sleeping routine, napping three times a day and sleeping 11 hours a night. We were able to wean him off the night feeds and finally started to get regular good night sleeps! The more sleep we got the more confident we became, the happier we were and the more we could give our gorgeous son. Suzy helped us clarify what was right for us as a family, in terms of the support she could offer us the methods we could use and the routine we wanted to put in place, and we highly recommend her….and sleep!!!

Thank you Suzy :-) x

  • 5 stars Overall
  • 5 stars Communication

by Avatar for Issy Issy about Avatar for Suzy_BabyExpert Suzy_BabyExpert on 08/10/2017

If you are reading this review looking for a sleep consultant, I am sure you are as desperate as I was when I looked at Suzy's other reviews on this website 6 weeks ago. Back then we had an 8 month year old daughter who woke every 20-90 minutes throughout the night, didn't eat well, was constantly falling on the 'percentile' weight chart and was extremely over-tired. (and a more than a tad manic!) My partner was seriously depressed and completely exhausted and I had been off work for the best part of 6 months to help out. We weren't living, we were surviving...and doing a pretty poor job of that. Our relationship was being tested and I hated people asking how my daughter was doing because I didn't want to lie to them but at the same time it broke my heart to tell them that things weren't great.
No one seemed to understand. BUT...and there is a big BUT...we made the very difficult decision to ask for help. Lucky for us, the person we asked was Suzy Lane as it was critical that we found the right person. Suzy stayed with us for 7 days as we had multiple related issues that we needed to tackle at the same time. What I really like about her approach is that is completely tailored to each family...she watches and assesses personalities (baby and parents) before recommending a plan. This makes a lot of sense to me and it was really important to us, especially considering how fragile my partner was when Suzy arrived. Results wise, our daughter first slept through the night on day 5 of Suzy's stay. Since Suzy left, we have had to go into my daughter's room on 3 nights out of 30+...her sleep is totally solid...she is eating more in 1 meal now than she used to eat in 3 days...she is piling on weight...she is much calmer, sharper and happier. My partner is 'herself' again as she is now getting 8 hrs sleep a night at least. It is not an over-statement to say that in my adult life, no person I have met has affected as much positive change in such a short space of time as Suzy. In one week she literally 'gave our lives back to us' and set up my daughter to thrive by installing proven sleeping and feeding routine which we have consistently stuck to. I didn't know Suzy before we hired her and didn't have a personal recommendation so I naturally saw hiring her as a bit of a risk...however that risk massively paid off for us as I am sure if will for you if you ask Suzy to come and help you!

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 3 stars Food
  • 5 stars Communication

by Avatar for dadyzzzz dadyzzzz about Avatar for Suzy_BabyExpert Suzy_BabyExpert on 17/09/2017

Suzy was recommended to me by a close friend - my then 7 month old son baby Z had some bad sleeping habits (unable to self soothe, etc) which I desperately want to get rid of before it's too late. From the very beginning Suzy was patient, she listened carefully and tried to assess him from all the different angles before making any suggestions. She stayed with us for 3 days, and surprisingly the "sleeping" bit was much easier than I thought, as I was prepared for much worse (e.g. hours and hours of crying)! We also had a completely different routine and diet plan. All in all, baby Z is a much happier baby and everything just feels right! It's now been more than a month since Suzy visited, and we have been travelling within Europe and across the continent. Baby Z still sleeps very well in his cot, and adapts to the new changing environment very quickly. I want to say a big THANK YOU to Suzy for the amazing work!

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for XPhoebeX XPhoebeX about Avatar for Suzy_BabyExpert Suzy_BabyExpert on 30/04/2017

Our daughter's sleep patterns in her first 15 months were challenging; her naps were infrequent and short and she woke anywhere from hourly to 2 - 3 times per night. I had nursed her to sleep as it was the only trick we had to get her to sleep and though my husband and I desperately wanted some rest, I wasn't convinced anyone else could get her to sleep. Suzy stayed with us for 3 nights and she takes a holistic approach, assessing the child's developmental abilities, diet and environment as well as the parent's needs and objectives before making any recommendations. I found this very reassuring and appreciated that she did not take a one-size fits all approach. Suzy was able to get our daughter sleeping through the night on the first night and napping regularly from the second day. Our daughter is 16 months now and says, "Night, night," to her toys when she is ready for a nap/ bed time and my husband and I finally feel rested. Suzy was brilliant and I would not hesitate to recommend her!

  • 5 stars Overall
  • 5 stars Cleanliness
  • 5 stars Communication

by Avatar for SW6Famly SW6Famly about Avatar for Suzy_BabyExpert Suzy_BabyExpert on 21/03/2017


Response by Avatar for Suzy_BabyExpert Suzy_BabyExpert on 22/03/2017:

Thank you for such kind and touching words regarding my sleep service.
I am so happy that you are sleeping well and consistently following my visit.
I wish you all the very best and hope to pop in at some point in the future just so say a quick hi and see how much fun you are now having with your daughter. A special big hug to her from me!

I called Suzy for help because my 3-month daughter can only sleep in our arms day and night. It drives us nuts esp she is now growing bigger and heavier.

Tried to put her down to bed in a number of ways but none worked. Tried all sorts of gentle method and read loads of articles, no joy.

Suzy came for a three day stay-in consultation and made such a different change in our life. She is super sweet and observant and made a customized solution that worked well on my daughter. She d demonstrate how-to first, then let us practice to master.

On day 2, we can have my baby taking naps in her bed peacefully by applying her method. On night 3, she slept through 1840-0630, with only one occasion which needs our help to resettle. Magic!

Today is day 1 post her time, we carry on as advised, with consistency, and my kid is in her own bed. Now this is life.

  • 5 stars Overall

by Avatar for Tianyi Tianyi about Avatar for Suzy_BabyExpert Suzy_BabyExpert on 22/02/2017


Response by Avatar for Suzy_BabyExpert Suzy_BabyExpert on 23/02/2017:

Dear Tianyi,

Thank you for your very kind recommendation.

You have a sweet, rather determined and very clever little daughter who has adapted very well to the gentle sleep settling program that we have put in place. I am so happy for you that your little girl is now sleeping peacefully through the night without needing constant holding and re-settling from you.

You still have the 2 weeks text support service within your package which you can use to ask questions should they arise.

I continue to wish you and your family all the best in the future and am always happy to be of service to you.

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