Keily91's Reviews

Unreliable childcare provider

The childcare provision with this Nanny was initially good, she was kind and my kids adored her. Unfortunately she turned out to be extremely unreliable and after fabricating a story about a Covid case she ghosted us and failed to turn up for work, leaving us without childcare for 4 weeks (we thought she would return after her alleged Covid case) during a really difficult time at work. On top of this, we still have not had the money she owes us, returned.
We feel so disappointed and let down, as well as out of pocket!

• Overall
• Communication

by 14Jay about Keily91 on 04/05/2021

Extremely Unreliable

Following a first interview, we arranged for a second interview to allow her to spend a little more time with our children and to also meet her own, to see how they got on. The date and time was confirmed, but frustratingly she was a no show, and with no follow up explanation by text or phone, nothing.

Whilst researching nannies I came across 2 of her older profiles where other parents left 1 star review for exact same reason, a no show with no explanation given.

I would expect a bit more professionalism from someone who is applying to look after your children.

Here is the link to her other 2 profiles should you wish to check it out.
https://www.childcare.co.uk/profile/2175254

https://www.childcare.co.uk/profile/960517

Don't waste your time on someone so unbelievably unreliable.

• Overall

by Dorota_B about Keily91 on 15/04/2019