Alex

My Summary

My Experience

Working Experience:

01/08/2019- Pressent Full-time mum & Part time childminder

01/11/2017-01/08/2019: –PWC-
Portico
Welcome Host- Reception
PRIMARY RESPONSIBILITIES

• Provide a warm, courteous and prompt welcome on arrival for all visitors, and been the focal point for a wide range of support services.
• Issuing visitor passes using the agreed process and procedures (TPS System)
• Handling all incoming telephone calls/enquiries promptly giving a warm, courteous welcome using agreed salutation, and making sure to engage positively with our clients and stakeholders to ensure seamless service experience.
• Managing and maintaining all our meeting room facilities, completing regular checks and assisting with audio visual when required. Handling all meeting room bookings/queries/changes and requests promptly, whether they arrive by email, phone, or at the `Meet At desk’, and ensuring the internal meeting rooms and offices are effectively utilized.
• Completing a handover when opening and closing each working area
• Weekly stock checks and ordering of stationary for office supplies.
• Ensuring the security of the building by following agreed procedures (e-work permits)




01/07/2016- 02/10/2017
-The Studio-
Conference & Events Duty Manager

PRIMARY RESPONSIBILITIES

• Responsible for meeting and Greeting Conference and training guests and making sure they receive the highest standards of service and customer care.
• Ensuring meeting rooms and events are laid up to the correct specification and service areas are set up for service to the highest of standards before every event
• Liaising with our kitchen and client to make sure that the quality of the food is of the highest standard, in accordance to our client’s requests and service always runs on time.
• Conducting full briefings to all staff regarding events, and delegating responsibilities to the team members, supervising and assisting them where necessary & making sure they always provide exceptional levels of customer service.
• Carrying out appropriate training for all team members & Regular quality audits up to required standard
• Ensuring health and safety regulations are followed
Operational Duties:

• Key holder responsibilities, opening the Conference center
• Preparation of Breakfast/lunch buffet stations

09/11/2015 – 30/06/2016 -Devere Venues-
Events Expert
PRIMARY RESPONSIBILITIES
• Responsible for meeting and greeting the customers and guests, and making sure they are assisted in any requirements or request they may have throughout the day.
• Responsible for the room set up according to the daily handover sheets provided
• Checking the coffee points regularly throughout the day and making sure counters are clean at all times
• Assisting to the overall running of the restaurant area.
• Ensuring all venue’s areas are neat and presentable

09/11/2015 – 30/05/2016
-Aston University-
Afternoon General Catering Assistant
PRIMARY RESPONSIBILITIES

• Assisting customers with queries in a professional, courteous and friendly manner, so that customer care standards are met and complaints kept to a minimum
• Responsible for the restaurant service and restaurant cashier.
• Basic preparation of food and simple cooking.
• Ensure food hygiene and health and safety regulations are adhered to at all times.
• Regular recording of food and fridge temperatures as well as waste recordings
• Ensuring the service and areas are clean and tidy.
• Ensuring all stock is stored appropriately, dated and used in rotation.
• Ensure that all standards are maintained relative to security, maintenance, Health & Safety and cleanliness of the Catering Department.


01/03/2015- 09/10/2015?-OCS-
(Land rover/Jaguar)
Hospitality Assistant/Food Service Assistant:
PRIMARY RESPONSIBILITIES (Hospitality Assistant| Covering for staff position)

• Responsible for greeting and serving customers in a professional, warm, friendly and genuine manner.
• Providing relevant information to customers on the scheduled menu
• Preparing and serving a range of beverages, hospitality lunches and fine dining
• Ensure full area of responsibility is clean, appropriately presented and stocked at all times
• Work alongside with the chef to ensure food and service is always at a high standard and at all times in line with our client’s requirements.
• Working on the weekly scheduled plan to prepare venues, deliver food/tea on time and making sure all venues are cleared up.
• Preparing daily duties such as ordering sheets, costs sheets and stocks sheets.






PRIMARY RESPONSIBILITIES (Food Service Assistant)

• Daily stock taking and supplies ordering aiming to maintain at all times safety stock levels for all products needed.
• Responsible for the control of waste quantities in order to optimize supplies orders and reduce costs.
• Responsible for the restaurant service and restaurant cashier.
• Daily monitoring and dating of all dairy, vegetable and meat products opened by their original packaging.
• Checking vending machines for stock and cleanliness.
• Assisting in the preparation of breakfast and dinners.
• Regular recording of food temperatures.
• Ensuring the service and kitchen areas are clean and tidy.
• Ensure that all standards are maintained relative to security, maintenance, Health & Safety and cleanliness of the Catering Department.

National Motorcycle Museum | Representing Smart Recruitment – Zero hour Contract work

Waitress

PRIMARY RESPONSIBILITIES

• Providing a warm welcome for customers.
• Serving dishes to customers at tables.
• Ensure timely delivery of all food to customers.
• Answer guest queries in a polite and helpful manner.
• Check on customers asking if they are enjoying their meals and service.
• Ensuring the food service area is left clean and tidy once all the guests have left.
• Looking after guests with special needs i.e. dietary requirements, allergies.

My Qualifications

Bachelor of Science in Business Administration
Major: Marketing

1999-2000 Indianapolis University,
Bachelor of Science in Business Administration (60 credits)

1997-1999 St Lawrence College, Agios Kosmas, Athens

High school diploma
1994-1997 Byron College, Marousi, Athens

GCSEs (Greek, English & Arts)

My Availability

Any time

My Fees

• Babysitting from £6.00 per hour

£6 hour depending on tme needed.