Sonia_M's Reviews

Private Tutor

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Average Rating: 4.5 stars (4.5 from 6 reviews)

I pre arranged for my daughter to have English and maths tuition and was told that Saturdays was the only day available and having taken my 5 year old daughter on Saturday as agreed and making the payment I was later messaged to state that the agreed hours were no longer suitable. I'm quite disappointed as I have wasted valuable time and money and am back to square one.

  • 2 stars Overall

by about Sonia_M on 11/06/2017


Response by Sonia_M on 11/06/2017:

Dear customer,

I am sorry that this is how you feel about what happened. I can assure you that if you have explained before hand that you are not flexible, I would not have booked you in. The 2pm slot you were given was intended for initial assessment but further discussion was required to establish our availabilities. I have since offered you a 10 am starting time on Saturday because that is the only realistic time for us to tutor your daughter but you declined.

Regarding the fee you paid, even though we charge £15 per hour for primary level, regardless on whether it is a lesson or an initial contact, your daughter received a whole hour and a half of tuition. She was not only tested but also tutored in maths and English.

Please let me know if I could be of any more help.

All the best,

My kids like a lot to do the lessons with Joanna and Vicky. They learn lots of things , they are more confident at school, made significant progress . Im very happy like a parent with the services of Sophia15.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Communication

by about Sonia_M on 27/12/2016

My daughter does piano and English with Sonia's daughters, very pleased with the progress she made. My son has one hour to catch up on English and making a good progress too. He is getting more confident for his upcoming sats. Definitely recommend.
Gintare

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by about Sonia_M on 03/12/2016

Sonia has been tutoring my daughter (now in Y9) in French for about a year. Prior to tutoring I think daughter would have been heading to just about manage to pass GCSE French. Now I'm much more confident that she'll not just pass but pass with an excellent grade. Sonia is very thorough and an excellent teacher. Daughter is very happy that she now finds school French lessons are no longer difficult.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by about Sonia_M on 25/05/2016

I would recommend
They are both excellent at tuitoring my daughter. She has improved so much already.

They are patient and so experienced in what they are doing.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by about Sonia_M on 14/05/2016

Jessica is very energetic child and is loosing interest very easily in activity`s and things and it is been so hard to help her to concentrate with homework, and my lack of time and patience did not help at all. When I took her for tuition she didn't want to leave and always it is the same, they are an amazing team, Joanna is a very smart and talented girl, they are so patient and so kind. The way they teach is so simple and clear and are motivating Jessica through all kind of methods. She takes piano lessons as well and she love it. I love it, and I have a piece of mind knowing she receives a higher level of education than I could ever give her. I totally recommend them and the prices are affordable taking in consideration that is one to one lesson and Jessica concentrates more.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by about Sonia_M on 09/02/2016

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