Subha201's Reviews

Childminder

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Average Rating: 4.87 stars (4.87 from 31 reviews)

My daughter absolutely adores Auntie Subha, and we, as a family, share the same affection for her. Our daughter spent a wonderful 2.5 years at Auntie Subha's place just before starting reception. We can't recommend Subha highly enough. She keeps her house impeccably clean (I give her additional points for keeping her house spotless and that was one of the reason we decided to send our daughter to Subha's place even it's bit far for us to pick and drop) and creates a nurturing environment that sets a high standard for childcare. Every day our daughter spent with her was a joy. Thanks to Auntie Subha, our daughter blossomed and developed her personality. Being a single child, she also learned to play with kids of different ages. Subha serves delicious homemade food that our daughter truly enjoyed. Subha takes all the kids out in a playground, specially in summer she takes extra efforts and plan activities like farm visit, sports day, paddling pool visit etc ....

On top of it we have enjoyed tasting each others food on occasional basis. It truly was a special and heart warming experience. Our daughter would really want to visit Subha even after starting school. We would love to stay in touch with Subha.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Purva Purva about Avatar for Subha201 Subha201 on 04/09/2023


Response by Avatar for Subha201 Subha201 on 04/09/2023:

Thank you so much for your kind words and your appreciation, me and all the children will also miss her too.
Thank you xx

We met Subha a year and a half ago and we couldn’t be happier with our choice of childminder for our daughter! Our daughter had struggled with a previous setting but when she was introduced to Subha she made a quick and happy transition.
Subha has been a great asset to our daughter’s development. She has nurtured her from being a young toddler to a confident happy little girl ready to take on her new chapter at nursery.
We are very grateful for all the love, guidance and firm but fair approach Subha has shown towards her. Subha is honest, trustworthy, hard working and always happy to adapt to any changes we might need! We will be very sad to say farewell when our little girl leaves but we are very appreciative of all that Subha has done for her in her early years!

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Lauren Lauren about Avatar for Subha201 Subha201 on 19/07/2023

Our son has been with Subha since 2021 and he now does After school at her setting. We had a hard time finding someone that we could trust after experiencing a situation in which our son got hurt at a previous setting. Trust for us is a BIG thing and we trust her above and beyond. We both work in key worker roles and this is hard but Subha has always been so helpful if we thought we might run late and ring her she would say: “Take a breath he is safe and get here safe yourself”. We don’t have lots of family in the UK so having her makes such a difference. Our son finds trust hard and he trusts her fully. (That is all that any parent wants and needs). We love that Subha is honest and doesn’t sugar coat anything because she cares for every little one in her care. We see her as part of our family and love her setting layout and activities. She has always gone the extra mile for our whole family with encouraging words and praise. All we can say is thank goodness for someone like her.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for bruceca bruceca about Avatar for Subha201 Subha201 on 17/04/2023


Response by Avatar for Subha201 Subha201 on 18/04/2023:

Thank you for your honesty and excellent communication xx

Our son has been with Subha for four months now and I have only the highest regard for Subha and her assistants. Our son has settled really quickly and is very happy to be there - as many have said, Subha's home is like another family for him.
Subha is extremely professional and I believe she goes out of her way to nurture the children in her care. I am fully confident that when I leave our son with Subha that he is well looked after, fed well, that all his needs are taken care of, that he gets lots of hugs and attention, that he is kept safe and also that under Subha's care, he is learning how to get along well with other children and respect those around him. She gives me a detailed report each day on how our son has got on and she has gone out of her way to help with things like moisturising his dry skin.
She has helped me out on several occasions with some additional requests and we have never had any problems. To be honest, I am so grateful to have found a childminder like Subha that I would never consider abusing her terms, which are completely reasonable anyway.
Our son finishes the day there with a massive smile on his face and that is the best review there is!

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Mrs S Mrs S about Avatar for Subha201 Subha201 on 12/04/2023


Response by Avatar for Subha201 Subha201 on 13/04/2023:

Thank you for you true review. Thank you so much xx

My son is been with Subha since he was 9 months old and is nearly 3 now. In that time Subha and her other childminders have been an absolute god send.

Ted absolutely adores going to Subha’s house and has made some great friends in the other children. Subha and her whole family interact with Ted as one of their family members displaying affection and warmth.

We’ve had a few occasions where we’ve had to come late due to unforeseen circumstances and Subha has always been happy to help out where she can.

We’re very happy with everything, so much so that we will be sending our newborn to subha when the time comes.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Ben Ben about Avatar for Subha201 Subha201 on 11/04/2023


Response by Avatar for Subha201 Subha201 on 13/04/2023:

Thank you so much Ben, your too kind. x

If you are used to high standards of care, you will be shocked and astonished of the level of treatment you will get from this provider. All she cares about is making more money to the extent that she changed my contract in hand writing after it was signed. We had to use her as a short term emergency care and it was all made clear to her from Day 1, but she still abused the situation and a month down the line I realised she was charging me extra even more than what emergency childcare on the day would charge. What is even worse is that when I questioned this, she gave me my baby the following day with a full nappy and a rash. If you are a professional and have work commitments (a doctor and an academic), she will be verbally abusive and shout at you and use hand gestures at the door if you are 15mins late instead of just simply charging you based on the contract. And even more, the door will be slammed on you. The worst of all is lack reliability as she will simply cancel your contract in the evening with complete lack of responsibility. The contract states (clearly copied from a regulatory body) that the childminder should not do this if the issue is easily resolvable, and there was no issue in the first place!
The worst of all, that she will consistently change what she says so there is lack of trust and the evidence of that is that our deposit as well as a refund of a total of £495 is still withheld with her unlawfully although it was all agreed.
if you want an
ethical person who holds the least of values and keeps their word then
avoid her by all means. If you are ok with someone manipulative, who would
change what they say and would do anything for the sake of making more
money, then just make sure everything is in writing, she will constantly
encourage you to talk to her over the phone and come round her house to
chat at the door, but will only refer to what is in writing afterwards,
even though it is all in messages that it was discussed and agreed!

The funniest lie that should have been alarming at the beginning is that
she still uses Covid as an excuse not to allow parents inside the premise
to see the setting, and when I insisted all of a sudden Covid was gone and
in there was a group of children gathered around an ill-educated lady
watching TV. What is even worse, she will take children with all sorts of
coughs into the premise and then when you comment on it, she will deny it!
It was basically a horrific experience with some who is very hungry for money!
We are now having to report her to the Trading Standards and taking her to the small money claim court, using her own contract and messages against her. With all the time and energy that will have to be wasted on this, you
are better off someone where else!

  • 1 stars Overall
  • 1 stars Setting
  • 3 stars Cleanliness
  • 3 stars Food
  • 1 stars Communication

by Avatar for ATJ ATJ about Avatar for Subha201 Subha201 on 31/03/2023


Response by Avatar for Subha201 Subha201 on 03/04/2023:

To begin to address untrue review you left on my profile; let me clarify what you have forgotten to highlight:
• When you started with me, you didn’t mention that it was an emergency contract that you wanted to sign.
• When your child started, you expressed to me that he wouldn’t eat anything but pureed food even though he was over a year old and you kept providing me with Ella’s kitchen pureed food, but I weened him off the pureed food, and onto whole foods.
• Reliability/flexibility: when you had to go to Birmingham for work, you wanted me to start at 6:45am although my setting opens at 8am, but I went beyond and above to cater for you and took your son in at 7am – 5:30pm but still you decided to collect him at 6:15pm with no communication of being late.
• on the second week you brought your child and dumped him at the door requesting that I keep an eye on him. You did not inform me of this in advance or ask me if I could take him as he needed one to one attention due to the procedure – is this is how caring a parent you are? Not other childcare prevision would take him in at that circumstances.
• Another time you dropped your son at my door pointing out that you had just noticed he come up with rashes all over his body which I could see too but didn’t want to take him back home because your running late for work. When I text you stating that if he becomes distressed or develops high temperature I will have to ask you to collect him, but in reply you accused me of being a drama queen.

• From day one you never collected you son on time always 15minutes to an hour late and then refused to pay for the late collection, instead you wanted to make up the time by dropping him late the next day – you claim that you are a teacher and that your husband is a doctor, so I ask if you would find it acceptable for a student or patient to turn up this late, furthermore if your employers would accept such tardiness. I am also a person working in a professional setting and expect mutual respect between myself and clients; I can understand occasional lateness but not when it is repeated, without warning and without a decent apology or sense of remorse.
• I want to ask you and everyone who will read this message, why do you think your job classifies you as superior to any other being or profession?

• You text me one day saying you want to cancel the contract with three weeks’ notice and then you text me again to change to two weeks’ notice and your reason was you are finding it difficult to pick him up on time as you now finish work at the time you are to pick up your son from me, didn’t you have the common-sense to ask me to add another half an hour instead. You want me to be flexible but in return you disrespect me to the max.
• You said I gave your son back in wet nappy and rashes, if that was the case why didn’t you report this to me because as far as I recall you said his nappy was wet which I did not notice but even then I apologized for it.
• Your lack of common-sense and ability to communicate is beyond my understanding as you just want to blame but lack the will to listen to others. I have invited you to come and speak to me but you point blank refused to ,or to even answer my phone calls because you know when I start to speak to you, you will have no answer to anything and that I will not let you abuse me on my face therefore you started to bully, threat, abuse by sending me multiple toxic messaged over text and WhatsApp to the point where I had to call the police on you. Even then, that did not stop you, you still sent me a threatening email to say you were going to come to my door to create drama.
• I terminated your contract with immediate affect after you relentlessly abused over text messages which started from 8pm to 11pm and did not stop there. You then started again at 6am the next morning which has continued to date.
• Your abuse was so bad that it went to the extent of you saying “I will pray every day you and your kids go to hell” this is how malicious you are and you expect me to carry on providing my service to you after this remark.

• When I would not entertain to your abusive messages, you somehow dug a way even to accuse me to say I am racist and you believe I wouldn’t have treat my white parent like this, seriously, you are unbelievable!

• The two months you used my setting you never paid me on time. Each time I had to send you multiple reminders, even then you made excuses. After calculating all charges including all the late pick up and unauthorized extra hours - you now owe me £98.00

• I do not say to any childminders to not take you but instead I stress to every childminder Nanny & babysitters to be warned that they will be misused, abused, spoken down to as if you are her slave and not get paid without a fight.

I wish you all the best of finding someone with thick skin.

Subha’s home has been the ideal childcare setting for my two year old. We chose Subha after having a poor experience with a nursery setting, and she provided everything we were looking for.
Her home is very well set up, clean and safe. We love that she has a purpose-built room in her garden where the children play, and the fact they can easily reach the garden and outside toys from there.

“Auntie” Subha is a warm, generous and thoughtful person. She is very organised, has always been accommodating to our requests, and is a pleasure to talk to when I drop off and collect my child. As well as giving feedback at the door, she sends text updates every evening to let me know the key details of my child’s day. I also love that she sends photos during the day of what he is doing.

Subha is helped by “Auntie” Mala and together they provide an enriching environment. My child has developed in the year he has been with Subha - learning colours, shapes, letters, numbers, songs, and mark making skills alongside developing friendships. He also loves his trips to local parks in Subha’s car.

We are sad that it is time for my child to leave Subha’s and go to the school nursery. As a family we hope to continue our friendship with Subha as we see her around the local area. We have felt so lucky to have found Subha and for our child to have spent a year in her care.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for LizzieH LizzieH about Avatar for Subha201 Subha201 on 27/03/2023


Response by Avatar for Subha201 Subha201 on 07/04/2023:

Hi
Thank you so much for your honesty and true review.
We will miss you all and will differently keep in touch. If you need any half terms holiday cover, you know I’m only a phone call away.
Thank you so much 😘

Our daugther has been at this setting for nearly 2 years (from age of 1). She has grown a lot in terms of learning and being creative. Its a nice setting with lot of activites for kids and outdoor play. For us a clean and good environment was a top priority and this easily passed. Subha is an experienced child minder and her team are equally competent and very friendly.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 4 stars Food
  • 5 stars Communication

by Avatar for Vas Vas about Avatar for Subha201 Subha201 on 06/01/2022

Our boys started with Subha in 2018 when they were 3 and 1. We liked the fact that she is able to accommodate a larger group of children whilst still providing a home from home environment. Subha has excellent facilities for looking after the children and also makes the effort to take the children out to local parks, library, soft play, etc. She is professional and organised and always friendly and approachable. We have really appreciated her flexibility such as her ability to accommodate different drop off and pick up routines when the boys started nursery and school. She quickly established an excellent rapport with our boys and so did the lovely Aunty Mala and her other helpers. The boys have always been very happy to go to play at Subha's. We have always had complete peace of mind that they are being well looked after when they are there and wouldn't hesitate to recommend her as a childminder.

  • 5 stars Overall

by Avatar for Melanie Melanie about Avatar for Subha201 Subha201 on 15/12/2021


Response by Avatar for Subha201 Subha201 on 16/12/2021:

Good morning Melanie
Than you so much and we will miss the boys but I know we will keep in touch.
Thank you

Subha is a great childminder.
For us the best thing about her was that once we had dropped off our son, we were completely at ease knowing he was in safe hands and well cared for.
She has been the driving force behind his potty training and we were very reliant on her knowledge and experience.
We would strongly recommend Subha and her team as our youngest son was a happy boy with her.
Subha was also brilliant with our oldest school aged son who always looked forward to going to hers during holidays and we are very much looking forward to carrying this on going forward.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Marie Marie about Avatar for Subha201 Subha201 on 20/09/2021

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