Amanda Lane's Reviews

Childminder

Below are the parent reviews for Amanda Lane. Back to Amanda Lane's profile

Average Rating: 4.75 stars (4.75 from 77 reviews)

I am so happy I found Amanda and her staff, my daughter loves going! All we have to say to her in the morning that she is going and the coat is on and she is ready waiting. They are great with her. She has come along so much since I decided to use Childcare 4 Us. Always well fed and happy when we pick her up (sometimes to the point where she isn’t interested in going home). The staff are great, and they always tell you what the little ones have done during the day. I couldn’t ask for a better group of people to be looking after my daughter.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by about Amanda Lane on 01/06/2019

I visited Children4us childcare with my children and was impressed with the staff and children there, whilst we were there.
My children were asked if they wanted to join in whilst I was shown around the different rooms and outdoor area where children were watering plants, they had muddy kitchens, sand and water play, and other outdoor equipment which children were able to choose, they were all happy in their environment,
I was shown what they did during the day, what they ate there was a lady in the kitchen cooking a hot meal for the children,.
I was given polices and procedures to read through, I was there when a parent came to pick their child up and was told what there child had done all day, when they had, had a nap, nappy changes this was all documented down on a daily diary sheet, there was a register which parent and staff signed children in and out which was evident as this parent had signed and I also had signed the visitors book.
There is a menu clearly showing in the reception area for the week what’s for snacks (healthy options) what is for meals which covered vegetarians and different cultures what was impressive was it was the same meal just in different options to cater for all the children’s needs, the menus are changed weekly to give a variety and i was shown the last 2 months previously so I could see the variety of meals which were given.
Children have a journal which clearly shows all that they do and covers all areas of the early years curriculum with observations to track their development and next steps. And any concerns of development, which is evident through photographs and written documentation.
Staff were warm and welcoming to both my children and myself.
My children didn’t want to leave needless to say I have signed up!
My children have already asked are they going tomorrow!
I am very pleased and relieved that I have found Children4us Childcare it’s exactly how you want to feel as a parent and i am also a teacher,
they are also reasonably priced and flexible with shift work and working families I highly recommend them.
You will not be disappointed.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by about Amanda Lane on 13/05/2019

I was very interested in putting my daughter in to this setting until I did my research. It doesn’t mention the fact that it has a 1star food hygiene rating (see Scores on the doors website) and an inadequate Ofsted. The safeguarding concerns raised were very concerning so I will be looking elsewhere. There are more important things to me than being on the doorstep.

  • 1 stars Overall
  • 1 stars Setting
  • 1 stars Cleanliness
  • 1 stars Food
  • 1 stars Communication

by about Amanda Lane on 11/05/2019


Response by Amanda Lane on 11/05/2019:

Thank you for your review, this is unfounded and in factual you have no daughter, not understanding why this review being put on but to damage our reputation.

My son was in the care of Amanda for 3.5 years and to start with everything was great.
There were two occasions where my son was left at school and I was receiving calls from school to ask who was picking my child up!
Amanda both times had an excuse for this (running late)

When the new premises opened everything went down hill. Another 2 occasions in 6 months my son was not collected from school and blame was put (by Amanda) on to her staff!
The school my son attends was also blamed as they 'have always disliked her' (her own words) On these occasions I had to arrange for someone else to collect my son but no refund was recieved for the service that was not provided!

My son disliked going in the last few months complaining there was nothing to do and no space to play.
You pay extra for meals. A hot meal is what I was told they would provide but more often than not sandwiches were what the children were given.

On the Thursday 21st Feb of half term I was sent a text to say there would be no school pick ups or drop offs for an unknown period of time. As payment is made on the first of the month for the month ahead I had already paid for the next week. I have still not received a refund for this paid week!

My son is now happy elsewhere.

Just take a look at the Ofsted rating!
ALOT of safeguarding issues.

  • 1 stars Overall
  • 1 stars Setting
  • 1 stars Cleanliness
  • 1 stars Food
  • 1 stars Communication

by about Amanda Lane on 11/05/2019


Response by Amanda Lane on 11/05/2019:

Thank you for your review, 3 mths this is now being put on our profile ,
Your child loved coming everyday day even after school sometimes asked why he had to leave when having fun,
You have never made a formal complaint so to decide to put this review unfounded but we know what is going on,
Again thank you

My daughter has been going here since she was 1 1/2 and is now nearly 6 she has settled nicely and enjoys her time when she’s there
Amanda and her staff have been really accommodating due to my work and short notice will collect her from school
No concerns for looking after my child

  • 5 stars Overall
  • 5 stars Setting
  • 4 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by about Amanda Lane on 09/05/2019

It’s never easy going off to work in the morning and leaving my babies behind, but knowing they’re going off to this lovely setting with amazing staff certainly makes it easier. I think the children have come on leaps and bounds since they have been coming here and I think the excellent communication and team work between staff and us as parents, has really helped us with some of my sons more challenging behavioural needs. I really cannot thank you all enough for taking such good care of my two treasures!

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by about Amanda Lane on 07/05/2019

My three children have all gone to Amanda’s over the last 4 years. My two girls since the ages of 2 and 3 and my boy who is now 2 has gone since he was a baby, Amanda has been caring, thoughtful and always enthusiastic about their care. She’s provided a fun environment for their development and has always known the next stage they should aim for and supported them to get there. We’ve had daily diary sheets with their food, nappies, mood and activities. I loved looking through their files to see all the pictures and learning/development which Amanda kept up to date. They all love going. Amanda is so accommodating with any last minute childcare we need or changes to hours to fit around unpredictable hours. She goes out of her way to help and I know my children are in safe hands.

  • 5 stars Overall

by about Amanda Lane on 18/04/2019

My daughter who is 3 is a very energetic and inquisitive little girl. Children4us Childcare provides a challenging environment which ensures her energy is channeled. Although she never had problems reaching her milestones, she is exceeding them effortlessly now. Her key worker has an excellent plan which will allow my daughter to continue to develop. Every evening I receive a handover from staff about what she did during the day and what she ate. I inflict very long days on my daughter however I am confident that she is in great hands at Children4us Childcare.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by about Amanda Lane on 16/04/2019

I have had my child in children4us childcare for the last 6 mths now and find Amanda and her staff outstanding in what they are achieving with the children. I work in the legal profession and do unsociable hours at times,so finding a place for my child in the area has been so difficult but step in children4us childcare.I was advised by several parents who have children placed there to arrange to view the premisses and from the moment I walked through the door I was met with total enthusiasm and commitment to all my child's needs. Every question I had was answered by Amanda and her team and all information was at hand to read.
The establishment itself covers everything my child and others require to make an excellent setting for children to develop. Unsociable hours are a problem for me but Amanda quickly pointed out that this was not a problem to children4us childcare as it opens at 6.30, closes at 6.30 but it does not stop there as Amanda assured me that they could accommodate all hours of childcare even to the point of babysitting. Well to find a place that covers all my needs and I'm sure other parents needs has been a relief.
I can't stress enough the importance of knowing I have found a place that covers every hour of the day if needed.
I would recommend Children4us childcare to any parent struggling to cope with demanding hours of work and can't thank Amanda and her team enough.Even my child gets excited when I drop them off and that just reassures me that this is the place as I am sure other parents feel the same .
So if you are a parent looking for childcare then Children4us childcare has it all.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by about Amanda Lane on 15/04/2019

https://files.api.ofsted.gov.uk/v1/file/50062603

READ THE OFSTED REPORT WHICH HAS NOT BEEN PUBLISHED TO THIS WEBPAGE FOR OBVIOUS REASONS!

I have never felt so sick in my life as to read that report where my son was for 5 months of his life!! My partner and I had our reservations about Amanda’s care for a long time. Our son would come home and not be fed, he would have been left in dirty nappies for 4/5 hours!! We would not be handed anything over! We actually had to battle to have a written handover from her!!!! Our child had tonsillitis TWICE whilst here because she lets all the children go there when they are poorly!! All she cares about is money and not the actual children!!!!

Our child had not been signed back in on a fire register! God forbid a fire had broken out!!!

I have no complaints policy from this lady, because to be quite frank, her service is a sham!! She has taken money from a hard working couple that she shouldn’t have, which we are seeking legal advice for!

Amanda never gave us a copy of her OFSTED report! We had to seek this out ourselves!

Do NOT leave your children here!! They are not cared for as promised, they are neglected!!!

This lady has evidently just left my Baby sat in a bouncer without doing activities with him ! As stated in the ofsted report children are left with nothing to do!!

There are safeguarding concerns also!

Safe to say my child never returned and he has been a different child since!!!!!


In response to Amanda’s comment at the bottom:


Amanda you are a compulsive liar! You know as well as I do there were MANY issues with Freddie’s care which is why I spent A LOT of time on the phone to you!!! I had to ASK you for a daily diary sheet, some days ‘it was too busy to write one’. Do NOT blame my partner for your incompetent communication skills!! We put the diary sheet in place because you lot couldn’t be bothered to tell me what my son ate, drank etc. Or was it rather that you didn’t have a clue? Who knows!


You cannot blame staff for your ofsted report, you are the owner, you should lead by example. Reported it was that staff didn’t have a clue about safeguarding policies, weren’t adequately trained etc! This is your responsibility, you have a duty of care to those children!!


You never offered a complaints policy to me so I could not discuss this with you. You just defended your appalling report and blamed staff.



There are many parents who share the same concerns as myself. It’s really sad that you think this is ‘adequate’ care that children should receive.

Kind regards,

Claire Brown

  • 1 stars Overall
  • 1 stars Setting
  • 1 stars Cleanliness
  • 1 stars Food
  • 1 stars Communication

by about Amanda Lane on 15/04/2019


Response by Amanda Lane on 15/04/2019:

Thank you for your review ..
There has never been an issue with Freddie’s care,
You have always had daily diary sheet as dad never related back to yourselves, so we put in place this in place,
Ofsted inspection unfortunately yes unfortunately I gave certain staff the opportunity to remain professional even though they handed their notice in to allow to work massive mistake all children are highly care fored and always will be, unfortunately you did not give us the time to discuss Ofsted there is an investigation going on with report,
As we had no idea report had been published ..
We are deeply saddened by this as certain staff should unfortunately not behaved on an inspection..
This happened, children are foremost are priority all other parent do not have a problem
Regards
Amanda

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